– Reclaim Your Space –

Frequently Asked Questions

  • When can I move in?

    If there is a storage space available that meets your specific storage needs, you can move in anytime during our business hours Monday-Friday 8 am-5 pm

  • How much notice do I need to give when I move out?

    We require 30 day written notice before you move out. Our staff will go over that process during the time of the contract.

  • What type of documentation do I need to provide to rent a space?

    All you need is a government issued form of ID (example: driver’s license, state ID, or passport). Unfortunately, we cannot lease a storage unit without a proper form of government identification.

  • What about insurance?

    We care about your contents. Insurance is required to rent a storage space. Contact an insurance professional for more details.

  • How do I make a payment?

    We have an automatic payment option for our customers, this system will make sure that you always pay on time, avoiding late fees and other disruptions to your storage services.

  • Do you sell boxes and storage supplies?

    Yes, we sell boxes and other storage supplies in our office. Stop on in and we will help you out.

  • How do I know how much storage space I will need?

    You can either use storage solutions on our website or call the manager for assistance at the location you are looking to rent at.

  • Can I stop by to view the facility and storage spaces? Or do I need an appointment?

    Stop by anytime during business hours and we would love to help you.

  • Do I need to bring my own lock?

    No! We supply DaVinci uncuttable locks for a small fee. We want the best locks protecting your goods.

  • Are there any items that I am NOT able to store?

    Liquids, explosives, flammable liquids or flammable materials, toxic materials and perishables. Please contact us if you have any questions about a specific item.

  • Are there handcarts/dollies available at the facility?

    Yes. You are welcome to use the complimentary carts to move in.